Privacy policy

The short version

We collect the information you type into our contact form, and we use it to reply to you. We don’t sell it, we don’t share it for advertising, and we don’t use tracking cookies.

What we collect

When you submit our contact form, we receive your name, email address, and, if you choose to provide them, your organization’s name, project type, and whatever you write in the message field.

Our hosting provider automatically logs standard technical information such as IP address, browser type, and requested pages. This is ordinary server logging and we do not use it to build profiles.

To stop the contact form being used for spam, we store a scrambled, one-way fingerprint of the network address a submission came from. It cannot be turned back into an address or matched against you anywhere else. We use it only to count repeat submissions from the same source.

Why we collect it

To respond to your inquiry and, if we end up working together, to carry out the project. That’s the only reason. We will not add you to a mailing list because you contacted us.

Cookies and analytics

This site sets no advertising or tracking cookies. There is no tag manager and there are no embedded widgets. Even the fonts are served from this site rather than fetched from anyone else.

We count visits with Vercel Web Analytics, a tool built into our hosting. It uses no cookies and does not identify you. For each page view it records the page, the site that linked you here, your approximate location (country, region and city), and your device type, operating system and browser. To tell visits apart it uses a code made from your request that resets every day, so it cannot follow you from one day to the next or across other websites. We use these counts only to see which pages people read.

Who else sees your information

Everyone who handles it does so on our behalf, and none of them may use it for their own purposes. As it stands today that is four companies: Vercel hosts the site and runs its code, so your message passes through them on its way to us, and it also counts visits as described above; Neon holds the database it is stored in; Cloudflare R2 stores files we upload; and Resend sends the two emails your message triggers, the one that reaches us and the receipt that goes back to you. We do not sell or rent personal information to anyone.

One thing worth saying plainly, because you would have no way of knowing it: if saving your inquiry fails, your name, email, organization and project type are written to our host’s logs instead, so we can still get back to you. What you wrote in the message field is not.

How long we keep it

Inquiries are kept as long as they are useful for our conversation and our records. If you’d like yours deleted, email us and we will remove it.

Your choices

You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. Email hello@credocreativestudio.com and we’ll take care of it.

Children

This site is intended for people conducting business with us and is not directed at children under 13. We do not knowingly collect information from them.

Changes

If we change how we handle information, we’ll update this page and the date at the top.

Contact

Credo Creative Studio is a general partnership based in San Joaquin County, California. Questions about this policy go to hello@credocreativestudio.com.